Looking for a new and varied audio visual job within a growing Hertfordshire company?

AV Support Engineer Job Vacancy

Established in 2006, Digital Vision are a growing digital signage and video conferencing solutions business based in Hertfordshire. We have an AV Support Engineer job vacancy which will bring technical support in-house and support the expansion of the business.

Experienced in installation, pre-sales and post-sales support, the successful candidate will be the initial point of contact for both internal and external customers. We offer a wide range of projects and a fun, friendly and flexible environment with opportunity for increased responsibility and/or specialisation as the company grows. Responsibilities include site surveys, advising on technical solutions, installation (includes bang & hang), set up and testing of equipment at client sites, and resolving technical problems by video, phone and email.

if you’re looking for a varied job then this could be the role for you! Projects could involve anything from physical installation of hardware to trouble shooting issues with existing installs, to configuring audio, control, video conference setup, digital signage setup and more!

AV Support Engineer - key details

  • Based in Hemel Hempstead

  • Permanent role

  • £35K – £40K

  • 21 days holiday plus bank holidays

  • Workplace pension plan after probationary period

  • Friendly and flexible work environment

  • Continuous training

Roles and responsibilities

  • Provide pre- and post-sales support internally and to customers.

  • Support for AV products and IT network-based products that include, AV over IP and VIA Collaboration technologies.

  • Pre-sales includes product demonstrations, both remote and onsite and can include system design, and schematics, therefore experience in this area would be an advantage.

  • Participate in ongoing training and certification programs to increasingly add to knowledge base and ability to support all the company’s product range

General Requirements

  • Applicants must have the full right to work in the UK, be a car owner-driver with a clean driving licence and be able to commute to Central London and the Northern Home Counties.

  • Must have a good spread of analogue and digital AV, UC and IT system functionality, installation processes and techniques

  • Able to read and understand project technical documents including engineering and architectural drawings, schedules, test reports, or commissioning documents

  • Analytical and problem-solving skills

  • First and Second fix experience would be an advantage.

  • Disciplined and well-organised, self-motivated and willing to work flexibly and independently to deadlines

  • Able to communicate effectively with clients and members of staff

It’s a great opportunity to be part of our growing business so if you’d like to find out more then email us or call us on 01442 620078. We’re waiting to hear from you!

Contact us using the details below and we'll respond promptly